company meets the passion and excellence of our team.
About the Role
Our team is expanding, and we're currently seeking skilled Bilingual Appointment Schedulers to join us.
Client Interaction: Communicate effectively with clients in both English and French to understand their scheduling needs
Appointment Scheduling: Efficiently manage and schedule appointments for multiple clients using our designated systems.
Client-Centric Approach: Demonstrate a client-first attitude by ensuring that scheduling meets the unique requirements and preferences of each client.
Communication Skills: Possess exceptional communication skills to liaise between clients and service providers.
Accuracy and Efficiency: Ensure accurate and efficient scheduling, minimizing errors and maximizing client satisfaction.
Shift Coverage: Be available for designated shifts to provide seamless 24/7 coverage for our clients.
Payment Structure:
Instead of hourly pay, we offer a competitive rate of $5 per completed call. A completed call is one where you successfully schedule a service request by collecting all necessary information and forwarding it to our technicians.
If you're looking for a unique opportunity to use your bilingual skills, work in a dynamic 24/7 environment, and be a part of a team dedicated to providing top-quality service, then we want to hear from you!
Requirements
Bilingual Proficiency: Fluent in both English and French, with the ability to communicate clearly and professionally.
Client-Focused: A client-first mentality with a commitment to delivering exceptional service.
Communication Skills: Outstanding verbal and written communication skills.
Technologically Proficient: Comfortable using scheduling tools and software to efficiently manage appointments.
Flexibility: Ability to adapt to varying client needs and scheduling requirements.
Team Player: Work collaboratively within a team environment to ensure overall client satisfaction.
Availability: Willingness to work designated shifts to provide 24/7 coverage.
About the Company
We are a leading service provider catering to a diverse range of industries, including locksmiths, towing companies, plumbing services, home cleaning, HVAC, pest control, landscaping, salons and spas, and real estate agencies. Our comprehensive services encompass schedule management, appointment booking, call forwarding, and message taking. We specialize in after-hours and weekend call management, ensuring businesses remain accessible and provide top-notch customer service beyond regular working hours.